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FREQUENTLY ASKED QUESTIONS
Landscaping:
- How much does a design cost?
Depending upon your property and the extent of
your area, a design can cost $250 and up. Once a designer reviews
the scope of the project, a more exact estimate can be given to
the client. The final price for a design is figured based on
actual time spent on your drawing. Clients can then use that
design to phase in landscape during optimum planting months.
- How long does a design take to complete?
Charlotte Groundskeepers would encourage you to
call months before your date of desired completion. During peak
Spring and Fall planting seasons, our landscape designers may have
a slower turn around time on designs than anticipated. Our ideal
time frame from initial consultation to design presentation to you
is 4 to 6 weeks and is again based on seasonality and the scope of
the design.
- How much does installation cost?
Installation costs vary widely due to the varying
desired outcome of our clientele. Cost variations can be based on
equipment needed to place large ball and burlap trees/shrubs,
grading and erosion issues, the ease of getting our people and
equipment to the site, the size of the plant materials and the
content of the soil where roots systems and rock are present. In
addition, we are glad to present your plan to home owner
associations and design review committees for an hourly
charge.
- How long does installation take to complete?
The time line for installation is based on the
property terrain, accessibility, size of the installation and
Mother Nature. Installations are weather dependant and can often
times push an installation into the next week. Weather can also
wash away markings for underground lines and having those remarked
may take an additional day or two. We ask for your flexibility and
patience! When quoting an installation time frame we like to say
"the week of" instead of a specific date. Based on ideal weather
and installation size the time frame can range one to ten days;
however, we try our best to work within your schedule.
- Do I need to be home during the installation phase?
No, we try to have all questions answered
beforehand. However, if you plan to be gone for an extended length
of time after installation an irrigation system, water bags or
arrangements to have someone water in your absence is recommended
and hinges upon the success of your investment. Our staff will
determine if customer neglect or acts of God are apparent; if so
the plant material warranty for replacement is null and void.
Please note: thorough watering is the key to protecting your
landscape investment.
- How do I know how to take care of the different
plants?
Upon final walk through of your landscape
installation, the Project Manager will be give you a care guide
and will be happy to answer any specific questions at that time
and in the future.
- What is the guarantee?
To protect
your investment, we offer a three (3) month conditional warranty
on plants that we install, if there is no irrigation system; or a
six (6) month warranty for landscaping with a working irrigation
system. Plant material neglect and acts of God are not covered in
this warranty, and the cause of damage will be determined by an
educated landscape staff member. With any successful landscape
installation, proper watering is of the utmost importance. A rain
shower may not be sufficient water for a root system trying to
establish itself, and a drip irrigation system may be worth
considering in order to protect your investment.
We also
offer a one (1) year warranty that can be purchased at the time of
installation. With this warranty, we reserve the right to check on
your plants throughout the year. In addition we will fertilize
your plants twice, and put out fresh mulch/pine needles in your
new beds once more during that year. Prices for this maintenance
service are discussed with, and approved by each client in order
to activate your warranty.
Charlotte Groundskeepers, Inc.
landscape installation crew members are educated in proper
planting procedures for varying specimens, and take pride in
acquiring outstanding plant material from a variety of sources.
Our buyers stay abreast of disease resistant plants, and we know
what types of trees, shrubs and perennials do best in the Piedmont
of North Carolina area. If a plant is not looking good, please
call our landscape office as soon as possible, so we might take a
look and be able to advise you on the best course to take.
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